With the demand for touchless guest experiences, the Beacon Grand App offers guests a fully integrated experience. Features include mobile check-in and check-out, virtual room keys, itinerary at a glance, and the ability to chat in multiple languages on a variety of platforms, including WeChat, SMS, and WhatsApp.
Guests can also connect directly with hotel team members at the touch of a button for 24/7 requests, i.e., ordering in-room dining, special requests, and gain access to exclusive benefits, from priority restaurant seating to tailored local experiences.
The app also features recommendations from our Social Hosts that provides a mobile concierge review of each destination and advice on booking local restaurants. A ‘Meet the Team’ platform introduces guests to the leadership team at the Hotel.